Frequently Asked Questions 

If you delete system cookies, whether manually or through an automated process, the activation will be erased and you'll have to use a Secure Access Code each time you login. You can make changes to your cookie settings through your browser. See the help section of your browser to learn more.

•Under Login box, click on Forgot Password
•For Username’s select the Forgot Username tab. Enter the prompted customer verification information.
•For Passwords, click on the Forgot or Reset Password tab. Enter the prompted customer verification information. You will then have the option to reset your password.

Log into STC Anywhere via a PC and select Statements located along the left hand menu. Then select delivery preferences.

You can make a payment to your Somerset Trust loans by clicking on Transfer Funds on the left hand side of your online banking.

No. We will not automatically send you a notification if one of your Scheduled Transfers fails to process. If you would like to be notified when this occurs we recommend setting up a Transaction Alert.

You can make Person to Person transfers to other STC Anywhere users. You may choose to make a one-time payment or save that person as a payee for future use.

The STC Mobile Banking App is available on iPhone and Android devices 4.0 and above.

STC Anywhere is not currently reading for business customers. Updates on availability are coming soon.

Successfully submitting your check image with your mobile device will begin the deposit process. However, the processing time to complete the deposit may vary. Funds deposited before 4 PM EST on a banking business day (every day except Saturdays, Sundays and federal holidays) are normally available for withdrawal on the first business day after the day of the deposit. If you transmit a check image after 4 PM EST, or on a day we are not open, we may consider that the deposit was made on the next business day we are open.

Funds are normally available to you the next business day depending on when you made the deposit. Funds deposited before 4 PM EST on a banking business day (every day except Saturdays, Sundays and federal holidays) are normally available for withdrawal on the first business day after the day of the deposit. If you transmit a check image after 4 PM EST, or on a day we are not open, we may consider that the deposit was made on the next business day we are open.

After successfully submitting a deposit, you should retain the original check until final settlement just in case there is any dispute that the image does not satisfy legal equivalence requirements. We advise you to keep the email receipt as well until final settlement.

Yes, please endorse your check as usual and include “For Mobile Deposit Only to STC Account # ________” on the back of the check.

Call our People First Call Center at (800) 972-1651 or email custserv@somersettrust.com
It's important to note that e-mail is not a secure transmission. We recommend that you do not use e-mail to send confidential information to the bank. Likewise, we will not e-mail you any confidential information about your account such as your password, account number, Social Security, or financial information.