The health and well-being of our customers and employees is a top priority for Somerset Trust Company. In order to do our part to stem the spread of the COVID-19 virus, and in accordance with government mandates, we have elected to limit in-person services throughout our branch network. Effective at 4pm on Friday, March 20, 2020, we will be moving to primarily drive-thru service with a few select in-store locations operating on a limited basis. For any location with a drive-up, we can also provide access to safe deposit boxes and other in-person banking needs by appointment. Please schedule your appointment by calling our Call Center at 1-800-972-1651.

Please see our Quick Reference guide for an updated list of branch changes or our Locations page with further details regarding which services are available at which locations and modified hours for a number of our retail locations.

We invite you to take advantage of our self-service banking conveniences as need arises:

Banking Options

 

 

We're Here To Help:

Somerset Trust Company cares deeply about our customers and each other. The health and well-being of our customers, the communities we serve, and our employees is a top priority.

This also includes financial well-being, and we understand the need for flexibility during this unprecedented time of uncertainty for families and businesses. If you are experiencing financial hardship, Somerset Trust Company is offering specific solutions to help you get through this difficult time. We encourage you to contact a Somerset Trust lender to discuss the different options available to you to help provide relief from the financial impact of COVID-19.

Special programs now in place for a limited time include:

Consumer Loans

  •  90-day payment deferral option without credit bureau impact
  •  Interest-only payment option without credit bureau impact

Mortgage Loans

  •  Fannie Mae Forbearance Plans
  •  A temporary suspension of foreclosure sales

Credit Cards

  •  90-day payment deferral option without credit bureau impact
  •  No late fees will apply

Business Loans

  •  Payment deferral options
  •  Interest-only payment options
  •  We urge you to contact your lender for more information

We are offering drive-up window service at branch and office locations where available. You may contact a bank representative by phone to discuss these options. If you would like to meet with a lender, please call ahead to schedule an appointment. Our People First Call Center can be reached at 1-800-972-1651 and connect you with the appropriate person.

 

 

A Note About Fraud:

Fraud Alert:  It has been reported that someone posing as the IRS is calling, texting or emailing customers requesting their bank account information for the upcoming stimulus payments.  The IRS will NEVER ask you to provide your bank account and routing numbers via call, text or email.  If you receive one of these calls, texts or emails do not give out any personal information.  If you feel you may have already given out information in error, please contact us for assistance.

 

Unfortunately, we have learned that in times of crisis, fraudulent activity increases and scammers are looking for ways to target individuals who may be stressed or uncertain about current circumstances. Please remember that if a representative from Somerset Trust Company contacts you directly, they will not ask you to provide any personal identification information. If you receive a phone call from a person representing themselves as Somerset Trust Company and asking for confidential information, please do not give them any information, but rather hang up and contact our Call Center at 1-800-972-1651. Please click the link below for more tips on avoiding scams surrounding COVID-19.

https://www.consumer.ftc.gov/blog/2020/03/ftc-coronavirus-scams-part-2

 

 

We will continue to monitor the situation and communicate updates as they develop. We value your relationship and we thank you for your patience and understanding during these challenging times. We are looking forward to the days when we can be a community together, again.

Take care and be safe,

Somerset Trust Company